All processed orders are final and there is no return, refund or
exchange for those items. We can warranty for the condition of every
product in the parcel before delivery. In case of damaged deliveries
when it is visible YOU DO NOT ACCEPT the parcel if doesn't the you
should contact immediately with your local post office and complete
the relevant Damaged Delivery Claim Form. However in our attempt to
follow a Friendly & Loyal Customer Service policy certain cases will
always be re-examined. In such a case please get in contact with us at info@princelia.com
Your order can be canceled before been performed .The products'
removing is also possible under the same condition .In any case you
should e-mail on info@princelia.com